So thankful my home warranty pointed me to Joe. We've had such a warm fall this year that I have not needed to turn the heater on till last night (just days before a big freeze) - what luck I find that the heater is not blowing warm air. I set up a claim with my home warranty this morning. Within 1 hour I got a call back from Joe Cool's Cooling & Heating and was told they could fit me in TODAY. Joe himself came to my house at the very beginning of the 3 hour window they gave me. Greatest thing is that it only took him about 10 minutes to figure out the issue. Instead of deciding a big expensive part needed to be replaced - he dug deep and saw that a nest of dirt daubers had infiltrated the system and created a blockage. He cleaned it out and just like that our house is warm for the upcoming freeze. I cannot speak more highly of the company.
Very fast and efficient service. Great prices. The owners are amazing and will get to your home to fix all your needs in no time. I would recommend them to anyone!
My AC wouldn't turn on. Called my home warranty company, and they set me up with Joe Cool's Cooling and Heating. Joe came out, tested the unit and found the problem within 5 minutes. Very efficient, and friendly.
Thank goodness our home warranty sent out Joe Cools to fix our air. They were awesome in getting the motor for our AC and getting it fixed on a holiday weekend! Great service and so friendly!!
The technician was able to immediately diagnose the problem & within 30 minutes we had air again! And he had a great sense of humor!
My wife and I just purchased our first home. First real warm day in Burleson had the AC unit working a little too hard. Filed a service request with our home warranty, and they scheduled it with Joe Cool's. I tried scheduling service for later in the afternoon, and they made it much later. Turns out we were a few pounds of refrigerant light, Joe gave us a complimentary pound for the incovenience. Will definitely be giving them a call back, and recommending them. Great service - even on a Friday night after a long day. Thanks Joe!